On 28.09.2015 16:54, Benjamin Shadwick wrote:
Wait, "UNCONFIRMED" means confirmed, or do you mean that confirmation is not captured as a state between UNCONFIRMED and NEW?
No, the NEW status means confirmed. However, most people do not really make a difference between UNCONFIRMED and NEW. The more important part was the description of the process afterwards. ;)
Make it user-friendly and rename UNCONFIRMED -> INCOMING (or NEW but this will add to the confusion for long time bugzilla users afterwards), and NEW -> CONFIRMED thus eliminating the confusion.
P.S. I’m a confused user ;)