On Sat, 2006-04-22 at 14:39 +0100, Mike Hearn wrote:
Many projects, including large ones such as Gentoo, provide web forums for their users. The benefits are:
Users can help each other
Sometimes developers may read it and:
- Be able to help users too
- Learn what difficulties people are facing
Many people seem to prefer the web interface to mailing lists/newsgroups
It has been brought up before and people weren't really keen, but I thought I'd bring it up again as we get a lot of value out of the forums in the autopackage project, and I can't seem to find the old 3rd party Wine forums there used to be anymore.
The other issue I would say is it dilutes the knowledge available since not everybody will monitor the web forum along with the mail list. That is unless you plan on dropping the mail list.