2009/7/26 Frédéric Delanoy frederic.delanoy@gmail.com:
Over and over, I see help requests on wine-users with responses like "installed latest wine", "read FAQ section x.y", ...
Wouldn't it be useful to send a regular reminder (like every month, and on subscription)? This would contain:
- how to upgrade to latest version
- link to FAQ
- link to bugzilla + how to look for dups before creating new bugs
<everything useful>
This would avoid countless identical responses to common problems, and help reduce traffic on wine-users, hence concentrating on "difficult" problems.
Keep in mind that most of the traffic now is on the forums (traffic exploded after adding it). There's already a sticky saying to read the FAQ...we could add a second sticky with a few basic questions/answers, but I'm not sure how much good it would do.