On 9/27/06, Tom Spear speeddymon@gmail.com wrote:
On 9/27/06, James Hawkins truiken@gmail.com wrote:
We've run into this before with the Warhammer 40k installer. When we find that the downloadable trial version works, but the cd installer doesn't, we take off the download keyword. Adding more than one type of download keyword will add too much noise with absolutely no benefit.
-- James Hawkins
Arguably, I can understand that a cd installer wouldnt fall under the download category, nor would a bug in the retail version of the game, so removing the download keyword would do fine, but what if there are 2 different free versions of a program (ie. zonealarm has a free version and a trial pro version, same for ad-aware). If you have a trial a freeware keyword, then it would be easier to tell which version is being referenced, and therefore easier (and faster) to diagnose and fix the bug.
The answer is in your reply. The difference between the two is in the versions. One is a free version, the other is the trial of a pro version. There's a difference, and from our point of view, they should be considered as two different applications, so a bug report would just say which version it is, e.g., "ZoneAlarm free version fails to install" and "ZoneAlarm Pro Trial fails to install".