On Sun, Jan 06, 2008 at 04:32:20PM -0700, James McKenzie wrote:
Jan Zerebecki wrote:
It might make sense to rename "Abandoned?" to needmoreinfo, so that one can key a bug as needmoreinfo and after x month with that keyword and no response resolve it abandoned.
Though we probably don't want to use needmoreinfo on bugs where it's possible for someone to retest if the bug is still there (e.g. where there is a download for the application and the bug is described sufficiently to check for it oneself).
- I would give the original reporter less than six months to respond.
I would wait no more than a month for a response before closing as abandoned.
I know it can easily take a month for me to reply to a bug, especially when it requires testing to determine the content of my reply. Bug reports that are waiting for a reply can be flagged as such and thus can be filtered and thus they shouldn't bother anyone.
- The purpose of needsmoreinfo is that the original reporter did not
supply sufficient information to reproduce the reported problem. If a reported problem can be tested, and the problem determined, then the bug should not be placed in a needsmoreinfo status. Another status would apply, like NEW or CONFIRMED, at this point.
I agree. Neither should such a bug be flagged "Abandoned?" or resolved abandoned.
Jan