Juan Lang wrote:
I think we do Juan.. reason being is that information is not always captured when people put things into bugzilla.. if we had a way that its entered initially (if we could gather it automagically) then have them attach the file when they do a bugzilla that might work a little better...
I disagree that this should be a goal. Our intention was to sample the applications that people are running, and not to require it. That is, it should be an opt-in survey. Getting better bugzilla reports should be orthogonal to this, and would be a task better handled as a crash tracker like Dr. Watson.
And to preempt comments like, "Why not do both?", we shouldn't provider better support to people that opt-in to our optional survey than to those who don't. --Juan
so why not collect it period when wine starts up... dump it to a file and let people know we are doing it. Have the ability to turn it off.. once the file gets to a certain size send it in if there is an active internet connection or zip and mail it off...
chris