On Sat, Jul 17, 2010 at 10:27, David Gerard dgerard@gmail.com wrote:
You are going to get noise. Stopping people reporting bugs is probably not the answer. It's hard enough to get bug reports out of people already.
A "Where do I...." (of "What do I do when...") section in the FAQ might help in some cases? (with a link near the bug comment box)
Some suggested sub-questions: "Have trouble applying a bug" "Have trouble compiling Wine" "Have problems with PlayOnLinux" "Tested an application and it doesn't work" "MY application crashes"
It might be a good idea to try and get most potential bug reports discussed on the forum first?
A link to the "patch problems" question one near the attachment list might work as well.
Regexp searches with "You seem to be doing something bad (see _here_), are you sure you want to post this comment?" confirmation for dodgy comments might help pointing users in the right direction in the most obvious cases.. (and it won't keep comments from being posted by the persistent/ in case of false positives...)
Gert