Trying to get a grip on how to handle bug reports.

[Kai Blin]

Hi folks,

I seem to have done something wrong referring a user to a closed bug report 
that seemed to be related to the problem he was having. (See bug 11639 for 
more context)

So in order to avoid me being the cause a user defiles the holy status of a 
closed bug, I'd like to have some clear rules on how to handle related bug 
reports.

And you folks wonder why we don't have a healthy user community. Sometimes I 
feel like talking to a brick wall.

Kai