On November 1, 2002 04:49 pm, Andreas Mohr wrote:
Sometimes I've got the impression that I'm partly fighting the "KISS dumb-it-down-until-there-is-plain-nothing-left-to-annoy-the-helpless-user- with-its-bewildering-size-and-information-overload syndrome".
Well, that's true. At least from my side. And I think there's a fair bit of rationale behind it too: these docs are intended for the helpless users, if you're writing them for Alexandre, you're wasting our time.
Back to the troubleshooting portion:
What's so problematic with navigating a directory structure that gets more and more specific about your problem until you (hopefully) hit the specific answer to your question ?
That's a valid point. You see, it's easier sometimes to say what you don't like, than what you like. In this case, it may make a lot of sense to have a hierarchical organization, in which case my only argument would be for a more tidy UI.