On 12/23/05, wino@piments.com wino@piments.com wrote:
On Fri, 23 Dec 2005 17:42:14 +0100, Chris Morgan chmorgan@gmail.com wrote:
I'm going to have to side with Vitaliy on this one. I've helped dozens of users in #winehq that have had problems with wine due to winetools since we made the changes to remove the .config file. Apparently winetools has been upgraded to work with 0.9x versions of wine, this is great news although I don't think we want to promote winetools to users if the authors aren't going to help out in #winehq and provide better overall support.
Chris
Fair point Chris but didnt you have to help dozens of NON winetools users due that change as well?
I did have to explain to a lot of users where the .config went and that they need to use winecfg. This was quite a bit easier than trying to figure out if winetools had messed up their configuration.
If the winetools guys want to provide support in #winehq and rapid releases to fix issues then I'm all for keeping the link on the downloads page. Otherwise I'd rather not burden the people in #winehq with many users that require support for winetools issues. Another aspect is the large number of users that come into #winehq asking why app 'X' doesn't work under wine after winetools said it would. We are better off setting expectations at a level we know we can meet and not adding a burden to those in #winehq that are trying to provide some kind of user support.
Chris