[Bug 53002] New: Wondershare Uniconverter 13 not working

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WineHQ Bugzilla

14 May 2022 14 May '22

7:26 a.m.

https://bugs.winehq.org/show_bug.cgi?id=53002

Bug ID: 53002 Summary: Wondershare Uniconverter 13 not working Product: Wine Version: 7.8 Hardware: x86-64 OS: Linux Status: UNCONFIRMED Severity: normal Priority: P2 Component: -unknown Assignee: wine-bugs@winehq.org Reporter: shagooserver@gmail.com Distribution: ---

Created attachment 72370 --> https://bugs.winehq.org/attachment.cgi?id=72370 window shot

The program seems to install despite popping up a window saying it cannot locate a file certutil.exe. Upon launching, the window displays in a recognisable form although most text is displayed as little boxes and none of the buttons do anything when clicked.

Copy of the window attached.

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WineHQ Bugzilla

14 May 14 May

2:02 p.m.

New subject: [Bug 53002] Wondershare Uniconverter 13 not working

https://bugs.winehq.org/show_bug.cgi?id=53002

--- Comment #1 from Rafał Mużyło galtgendo@o2.pl --- As an initial query, WINEDEBUG=font log, please.

Also, as this seems to be a Japanese program, are you running it in the Japanese locale and are aware of those extra registry font entries some of cjk programs need (Fonts\Replacements) ?

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WineHQ Bugzilla

10:17 p.m.

New subject: [Bug 53002] Wondershare Uniconverter 13 not working

https://bugs.winehq.org/show_bug.cgi?id=53002

--- Comment #2 from Scott shagooserver@gmail.com --- Googled WINEDEBUG=font and immediately realised I was out of my depth. I don't see a font channel nor do I know where the problem occurs in the program. This is for developers not end users. If you can tell me the commands I will do it.

I checked and the company that produces the program is HQed in Japan. I was/am unaware of the locale requirement or registry entries. I have no idea how to change my locale in wine or that it was even possible. I have never used a program where the country of origin of the program was ever an issue.

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WineHQ Bugzilla

2 Jun 2 Jun

3:24 a.m.

New subject: [Bug 53002] Wondershare Uniconverter 13 not working

https://bugs.winehq.org/show_bug.cgi?id=53002

Ken Sharp imwellcushtymelike@gmail.com changed:

--- Comment #3 from Ken Sharp imwellcushtymelike@gmail.com --- How did you install this? It exit silently for me in Wine 7.8, and crashes out in Wine 7.9. Did you use any workarounds?

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WineHQ Bugzilla

8:10 a.m.

New subject: [Bug 53002] Wondershare Uniconverter 13 not working

https://bugs.winehq.org/show_bug.cgi?id=53002

Ken Sharp imwellcushtymelike@gmail.com changed:

--- Comment #4 from Ken Sharp imwellcushtymelike@gmail.com --- Scrub that - I was getting Wondershare apps mixed up.

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WineHQ Bugzilla

10:07 p.m.

New subject: [Bug 53002] Wondershare Uniconverter 13 not working

https://bugs.winehq.org/show_bug.cgi?id=53002

Ken Sharp imwellcushtymelike@gmail.com changed:

What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW

--- Comment #5 from Ken Sharp imwellcushtymelike@gmail.com --- Running with WINEDEBUG works as expected. Unfortunately redirecting any of the output results in "abnormal program termination".

As a punt: "winetricks fakejapanese" allows the application to display correctly.

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WineHQ Bugzilla

10:08 p.m.

New subject: [Bug 53002] Wondershare Uniconverter 13 not working

https://bugs.winehq.org/show_bug.cgi?id=53002

--- Comment #6 from Ken Sharp imwellcushtymelike@gmail.com --- Created attachment 72517 --> https://bugs.winehq.org/attachment.cgi?id=72517 Wine 7.9 +font +nls

The log before the crash.

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WineHQ Bugzilla

10:09 p.m.

New subject: [Bug 53002] Wondershare Uniconverter 13 not displaying characters

https://bugs.winehq.org/show_bug.cgi?id=53002

Ken Sharp imwellcushtymelike@gmail.com changed:

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WineHQ Bugzilla

10:39 p.m.

New subject: [Bug 53002] Wondershare Uniconverter 13 not displaying characters

https://bugs.winehq.org/show_bug.cgi?id=53002

Ken Sharp imwellcushtymelike@gmail.com changed:

What |Removed |Added ---------------------------------------------------------------------------- Severity|normal |minor

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WineHQ Bugzilla

11:14 p.m.

New subject: [Bug 53002] Wondershare Uniconverter 13 not displaying characters

https://bugs.winehq.org/show_bug.cgi?id=53002

--- Comment #7 from Scott shagooserver@gmail.com --- "winetricks fakejapanese" allows the application to display - yes, display is now readable.

The program is now not able to import any files, an error message pops up suggesting the file type should be checked for compatibility. Ken, this is not changing the scope of the bug it's just updating it now that I can read the window contents. As with TSMuxer do you want to close this bug and have me open a new one reflecting the current state of affairs or do we wait until the above work around is incorporated in wine?

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WineHQ Bugzilla

11:20 p.m.

New subject: [Bug 53002] Wondershare Uniconverter 13 not displaying characters

https://bugs.winehq.org/show_bug.cgi?id=53002

--- Comment #8 from Ken Sharp imwellcushtymelike@gmail.com --- (In reply to Scott from comment #7)

...

The program is now not able to import any files

New bug = new bug report.

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WineHQ Bugzilla

13 Jul 13 Jul

9:02 a.m.

New subject: [Bug 53002] Wondershare Uniconverter 13 not displaying characters

https://bugs.winehq.org/show_bug.cgi?id=53002

--- Comment #9 from Ken Sharp imwellcushtymelike@gmail.com --- With Wine 8.12 nothing is shown where the text should be at all (including the boxes).

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