Hi!
I do agree that the 'UNCONFIRMED' & 'NEW' statuses lead to confusion. I opened bug 50815[1] in 2021 for this reason. No agreement was reached, however.
Having some sort of 'TRIAGED' status or something similar, does seem like a good idea. At least to have some sort of status that reflects that the bug has been looked at/triaged.
Kind regards, Gijs
[1] https://bugs.winehq.org/show_bug.cgi?id=50815
Op vr 3 mei 2024 om 01:19 schreef Austin English austinenglish@gmail.com:
Howdy all,
Currently, unprivileged users have their bugs set to 'UNCONFIRMED' by default (while privileged users have the option of 'UNCONFIRMED'/'NEW'/'ASSIGNED').
As a general rule, no one seems to care if a bug is confirmed ('NEW') or not. This often leads to confusion for users (for example recently, [1]), who think that because their bug is 'UNCONFIRMED', it won't get attention.
Because this distinction is useless, I'd like to propose that we make a few changes to Bugzilla:
- change the default status for newly submitted bugs to 'NEW' (here:
https://bugs.winehq.org/editworkflow.cgi)
- do a bulk status update of existing bugs from 'UNCONFIRMED' to 'NEW'
- disable the 'UNCONFIRMED' status (here:
https://bugs.winehq.org/editproducts.cgi?action=edit&product=Wine)
Thoughts/concerns?
[1] https://bugs.winehq.org/show_bug.cgi?id=50876
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